Our Process
STEP 1: Make a Booking
To schedule an appointment, simply visit our website and fill out the pre-service questionnaire. This will help us tailor our services to your specific needs. Next, choose a convenient time, date, and address for the service. If you need assistance at any point, our customer support team is ready to help with any inquiries. Additionally, our FAQ page contains a wealth of information that may answer some of your questions.
STEP 2: Ear Health Assessment
We complete a comprehensive ear health assessment at home ensuring that any ear-related concerns are addressed before we begin. If the assessment indicates a need for further examination, a referral to an audiologist or general practitioner may be necessary. Depending on the condition of the impacted ear wax, various techniques such as curettage, microsuction, or the recommendation of wax removal drops can be used to ensure the best care for your ear health.
STEP 3: Wax Removal
Understanding the consent form is a crucial first step to ensure that you are fully informed about the procedure. Capturing before and after photos is an essential part of documenting the health of your ears and the effectiveness of the service. Once the procedure is complete, the goal is for you to experience a significant improvement in hearing clarity and walk away with a smile.